Industrial Overhead Door and Dock Technician

About Overhead Door Co of Vancouver

With over 60 years in business, Overhead Door Co of Vancouver (OHD) has installed and serviced every type of overhead door, loading dock, and gate across Western Canada. We're a family-owned and operated company, and we hold the only distributorship of Overhead Door™ products in BC — part of the original company that created, named, and continues to lead the industry.

We do safe. We do quality. We do it right. We are family. Our team lives those values every day, and it's why our average tenure is over 15 years.

The Role

The Industrial Door & Dock Technician is a senior, hands-on role leading service and repair on rolling steel doors, sectional doors, high-speed doors, and loading dock equipment (levelers, restraints, seals, shelters). You'll also work on the full range of other doors and gates we service.

This is a lead-level position. You'll be paired with junior technicians on more complex jobs and are expected to mentor them in the field — teaching diagnostic approach, safety practices, and quality standards. No two days are the same: different sites, products, customers, and technical challenges. We're looking for a master problem-solver who takes pride in their craft.

Reports to the Field Operations Manager. Schedule is Monday–Friday, 7:30 AM–4:00 PM, plus participation in our on-call rotation (approximately one week in four). Territory is Greater Vancouver.

Required Qualifications

• Minimum 5 years' experience as a lead service technician on commercial/industrial overhead doors and loading dock equipment
• Demonstrated experience servicing and repairing rolling steel doors (counterbalance adjustment, curtain and slat replacement, etc.)
• Demonstrated experience repairing loading dock equipment (mechanical and hydraulic dock levelers, vehicle restraints, dock seals and shelters)
• Welding proficiency
• Willingness and ability to mentor and train junior technicians on the job
• Valid BC driver's licence with a clean abstract
• Able to participate in the on-call rotation, including evenings and weekends as scheduled

Assets (not required)

• Electrical troubleshooting skills
• High-speed door experience (Rytec, Albany, and similar)
• Gate operator experience (slide, swing, barrier arm, overhead)
• Trade certification or trade school background
• Existing certifications in first aid, forklift, fall protection, scissor/boom lift (we provide these if you don't have them)

Responsibilities

• Diagnose, service, install, and repair industrial overhead doors, rolling steel doors, high-speed doors, sectional doors, and loading dock equipment
• Perform field welding and fabrication as required
• Lead jobs and mentor junior technicians paired with you
• Communicate clearly and professionally with customers on site — explain findings, options, and recommendations
• Complete work orders, photos, and parts documentation accurately and on time
• Maintain your assigned company vehicle, tools, and inventory
• Participate in the on-call rotation

What We Provide

• Company service vehicle
• Company cell phone
• Tool allowance
• First aid, forklift, fall protection, and scissor/boom lift certifications (we cover the cost)
• Extended health and dental
• Life insurance
• Paid time off
• On-site parking

Why OHD

You'll be joining a tight-knit team with deep experience — most of our techs have been here over a decade. We invest in our people: real training, the right equipment, and the backing to do the job properly the first time. If you take pride in fixing things others can't and want to pass that knowledge on to the next generation of technicians, you'll fit right in.

Job Type: Full-time, permanent

Pay: $40.00–$50.00 per hour, additional billable hours, and competitive on-call compensation

Schedule: Monday to Friday, 7:30 AM–4:00 PM, plus on-call rotation (1 week in 4)

Work Location: In person — Greater Vancouver

Job Type: Full-time